
Shalaka Mainkar
Co-founder, Pivot Point
Shalaka’s relationship with social media started long before it became her job.
She was someone who spent a lot of time on it anyway, scrolling, noticing what worked and what didn’t, consuming all kinds of content. Soon, she started seeing patterns: why one caption made people stop and comment while another just sat there, why some brands felt like a person, and others felt like a corporate press release.
8 years ago, she decided to stop noticing from the sidelines and start building brands herself, shaping the strategy behind them, the visuals, and the words that make someone pause mid-scroll.
She loves shaping brands to have real, distinct identities, sharp enough to hold their own and not get lost in the noise. People have too much thrown at them on social media today to follow anyone without a reason. That reason is usually a feeling: a laugh, a moment of recognition, something that makes a stranger feel like they know you.
It’s the same instinct she’s carried into every brand she’s worked with — Taj Connemara, Hilton Goa Resort, Vivanta Coimbatore, Le Méridien (Goa), Fly91, and many more — finding what made each one worth remembering, and building the story around that.

